I ordered this product based on what my needs were and was VERY excited to receive it. Actually, I just received it about one hour ago. When I picked up the UPS box, i felt something was loose inside. I opened it up and took out the Garmin box. I opened up THAT box and I found the unit laying LOOSE (!) inside the box (who knows how many times it was bounced around) and no owners manuals. I called Amazon and the gave me the cliche answer that I would have to return it and have them send me another one. I am too busy to go through that charade plus I needed the unit ASAP. Then, I plug in the unit so I can register it and it is telling me that I am out of memory!!!! I am just totally frustrated, I feel the money that I saved (over what I would have paid at a real store) is not worth it because I am getting a lesser product and customer service. So, after 45+ minutes of wasting my time with “Customer Service” I got frustrated and I am sending the unit back and will NEVER buy anything electronic from this place. And Garmin should be ashamed to not include a wall charger with their units, not even a soft case. I returned a TomTom 730 because I thought the Garmin would have been a better deal, but no way. Going back to TomTom and buying from a store where I can talk to a human being.
Rating: 1 / 5

I ordered from Amazon on Wednesday and received product on Saturday. Excellent service from Amazon. Please with the price (about $60 cheaper than Wal-mart and no sales tax). Very pleased with the speedy service.

I must admit that I have never owned nor used any type of GPS unit so I have nothing to compare it to. But it was so simple and easy to use. I was able to use it right out of the box without reading any directions. We have used it for 2 days now and everything is great. The driving directions (that we have used so far) and been perfect and right on target. Even my non-techie husband was able to use it and play with it easily!

It was a great buy and I don’t think you will be sorry you purchased it!!
Rating: 5 / 5

Like it very much. My first GPS device. Got it as a gift. Its Great. like the built in bluetooth feature. Havent used all the features yet but looking forward to it.
Rating: 4 / 5

Love my GPS! Received it fairly quickly and brand new. Still using and learning the function of the unit. So far, excellent.
Rating: 4 / 5

My first problem was with Amazon who copped a “not our problem” deal with me when a concern did arise. Then the Garmin was defective and I returned it which was the second lousy experience with all the aggravation entailed. finally those lovely folks charged me a large restocking fee for a unit that in fact was defective. The net result was I will probably never buy from or through Amazon again and perhaps not online again. I will go to local shops and malls for all my future purchases of anything. Public beware!!!

Marie Young
Rating: 1 / 5