Review by cinteza for Magellan RoadMate 1200 3.5-Inch Portable GPS Navigator
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I received this product as a wedding gift. It is portable, takes a while to update maps and stopped charging after a year. Not what I was expecting after a year of use. When I called the help desk, I was told since I didn’t have a receipt and it was over a year (2 weeks over a year), I would have to buy a new product. They offered a preferred “loyalty” program, which for the same price as a new device you can get a refurbished model, some “loyalty” program. I don’t use it everyday, just when needed, so it could have broke before a year, and I just didn’t know. Spend the extra money and get a better unit.

Review by Silas Curfman for Magellan RoadMate 1200 3.5-Inch Portable GPS Navigator
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I purchased this to replace an entry level GPS unit that was stolen during a break in. The unit I was replacing did not have any more features than the Magellan. The user interface is fine and I have no complaints with the layout or how to operate the unit. The reason for such a poor review is the directions calculating functionality is worthless. I made one test trip with this unit and it happened to calculate the route as good as could be expected, no initial complaints. Since then, and now that I can’t return it, it has failed every trip I’ve made. I have used it both on urban and rural trips and every trip it makes a severe miscalculation. It’s most noticeable in urban settings (i.e. Portland, OR & Seattle, WA), but just as frustrating on rural routes. I will never buy a Magellan again and wish I could send this back. For the time being it has been relegated to novelty use, I turn it on just to see how far off it’s going to try to take us.

Review by John Perides for Magellan RoadMate 1200 3.5-Inch Portable GPS Navigator
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I have been using the Magellan RoadMate 1200 for over a year. I find it to be the equal of the NeverLost GPS supplied in Hertz Car Rentals. In more than 5 years of using that system, I have never been lost in many locations in the USA. I liked the 1200 so much, I bought one as a gift for my daughter. She loves it too.

Review by Sharon for Magellan RoadMate 1200 3.5-Inch Portable GPS Navigator
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I bought the Magellan Roadmate GPS because the viaMichellin I had owned for 4 months stopped working. They would not repair it so I went to a name I can trust, Magellan. My unit has performed without a flaw and I highly reccommend it to anyone. It gives me the instructions at least 2 miles in advance of a turn. On a freeway at 75 mph this is very important. The unit is light and the screen s ery easy to read. I love it!

Review by Rocklyn Faher for Magellan RoadMate 1200 3.5-Inch Portable GPS Navigator
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Don’t get me wrong I know this is a very feature limited unit and I am one of those people who can find their way around just about anywhere without a paper map. I have a built in compass and can get the feel and layout of a metro area in less than a day, so I was pretty skeptical about the utility of these devices. boy was I wrong. Without a doubt its pretty useless, for instance, on I-95 going from New York to Miami – its pretty hard to get lost on one thousand miles of straightaway, but the great thing about this is when you have to go off path. Everyone would prefer to skip the roadside gas stations and pull off into Florence a couple miles to find gas at local retail as opposed to full pit-stop price, or how about a better meal than McDonald’s, maybe your wife would prefer to stay at a seaside hotel in Savannah instead of the Motel-6 along the interchange? You don’t have to worry about getting lost or detoured by unfamiliar terrain anymore. No more missed turns, looping round-abouts, one way dead ends. Sure, you still have to use your common sense with the gadget, but the only time I missed my destination was when I failed to make the turn it recommended because it didn’t look right. This small, low feature unit is all you need – and by the way – the screen has tremendous zoom in – out ability. If you have a trip coming up BUY ONE TODAY!

Review by H. Silverman for Remanufactured Magellan RoadMate 700 20 GB Vehicle GPS Navigation System with Windshield Mount
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I have an installed GPS product in one car and we purchased this unit for other vehicles we own. I have found the Roadmate 700 to be every bit as accurate as my installed product at roughly 1/3 the price. And it gives verbal directions. I chose this model because of the large internal storage than allows all US maps to be maintained in the unit.

The only possible downside to consider is that it must be suspended from your windshield with a mounting adapter (provided), and plugged into a cigarette lighter outlet for power, which some may consider unsightly.

If you’re looking for a GPS system, I’d highly recommend yuou consider this one.

Review by David Glick for Remanufactured Magellan RoadMate 700 20 GB Vehicle GPS Navigation System with Windshield Mount
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Dealing with Magellan customer support was perhaps the worst customer support experience I have ever had. Ever. Not only were they unknowledgeable about their product, but a 3 day old unit with a problem was not covered by warranty. There was a $45 fee just to send it in, and then they would let me know how much the actual repair would be.

I have owned 3 Garmin units and I am about to buy a fourth. Stay away from this lousy company and their messed up products.

Review by Mark Hinterlong for Remanufactured Magellan RoadMate 700 20 GB Vehicle GPS Navigation System with Windshield Mount
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I ordered the refurb model to save the $100 from the new…it was not worth it.

The model showed up SHOWING signs of it’s used condition, and of course; the sound didnt work.

I boxed it back up and shipped it back the very same day.

I went to another website and ordered the new one. [...]

Review by R. Chlopan for Remanufactured Magellan RoadMate 700 20 GB Vehicle GPS Navigation System with Windshield Mount
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Ships with version 3.2 software — you face an immediate $99 upgrade charge to get to the current version 4.20.

Review by Alvar L. Gonzalez for Remanufactured Magellan RoadMate 700 20 GB Vehicle GPS Navigation System with Windshield Mount
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I received a defective unit. Think this was odd, wrong!

The sound did not work, something that you can tell as soon as you turn it on! The plant who did the refurb would know this if they tested the unit before they put in the box. (There are built in diagnostics, you could just try those before you put it in the box and ship it as “Like New Condition”)

After over 2 hours on hold, Magellan quickly confirmed that the product was indeed defective and that their remanufactured units are often shipped with operational defects. The description “remanufactured to like new condition” is not true for these units. Oddly the support tech confirmed that the over $600 price was reasonable for these remanufactured units.

Also the 90 day warranty period means that you will get only 2 tries to ship the unit back and try to get a working unit. They said that they would take 4-6 weeks for an exchange, and that it would not re-start the 90 day warranty. They offer a 1 year warranty for an additional $ 130, but the new one is only $200 more and has the latest maps and software in it, why would you buy remanufactured?

I do believe the Roadmate is a good product, but remanufactured is not OK., and their support and warranty for Remanufactured are intended to keep you from buying them.

It all seems rather unethical to me.